(Outpost) The Coalition of Progressive Gambians (COPG) critiqued the continued failure of the Public Utilities Regulatory Authority (PURA) to effectively implement a unified, toll-free national emergency numbers.
“It is unacceptable that emergency numbers in The Gambia remain non–toll-free and largely restricted to QCell subscribers, excluding users of other GSM networks. This situation represents a clear regulatory lapse and a direct threat to public safety. Emergency services must be accessible to all citizens, irrespective of network provider.
For over a year, CoPG has engaged PURA and GSM operators to advocate for a functional, toll-free emergency system to support Police, Fire and Rescue, and Ambulance services. Despite these efforts, progress has been minimal. CoPG is particularly disturbed by QCell’s apparent unwillingness to cooperate in a project of national importance.” the release stated.
The absence of a single, toll-free emergency number the release added endangers lives during medical emergencies, fires, and security incidents.
“CoPG therefore demands that PURA immediately publish a clear implementation timeline;
Compel full participation of all GSM operators; Guarantee a toll-free, nationwide emergency numbers system without further delay.
The safety of Gambians must not be held hostage by institutional inertia or commercial interests. PURA must act decisively and without excuse.”.
